Integrations

Intégration de ServiceNow pour la Traduction

Automatisez les flux de traduction et gérez le support multilingue de manière transparente. Éliminez les barrières linguistiques dans la gestion des services informatiques en traduisant automatiquement les formulaires, les flux d'activités et les articles du centre d'aide directement dans ServiceNow.

Rodrigo Demetrio

1 minute, 19 seconds

Introduction

‍The ServiceNow-wxrks Integration brings powerful, real-time localization capabilities to IT service management and customer support. It eliminates language barriers, allowing global enterprises to support their teams and customers in any language.

Integration Setup

‍Users install the wxrks plugin directly from within their ServiceNow instance. After a quick authentication linking the ServiceNow workspace to the wxrks account, the localization features become instantly available.

Automating Multilingual Support

‍The connector embeds translation capabilities directly into the ServiceNow interface. Users can automatically route Help Center articles for professional translation to keep knowledge bases globally relevant. Additionally, it supports dynamic translations for forms and Activity Streams, meaning support agents and users can communicate seamlessly, each seeing updates in their native language.

Conclusion

‍By integrating wxrks with ServiceNow, global organizations can dramatically improve their IT and customer service workflows, ensuring fast, accurate, and localized support without ever leaving the platform.

Libérez la puissance de la glocalisation avec notre système de gestion de traduction.

Libérez la puissance de la

stème de gestion de traduction.

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Rodrigo Demetrio

Passionate about bringing ideas to life and how languages connect people. One dream? Less marketing, more conversations, less algorithm content, and more originality. Let’s make something awesome together!