Bureau Translations Inc., trading as wxrks Effective 18 August 2026 · Version 1.0

1. Scope and precedence

These Terms of Use govern use of our website at wxrks.com and use of the wxrks platform at app.wxrks.com, our API and our command line interface.

If your organisation has signed a Master Services Agreement or Software Order Form with us, that agreement governs and prevails wherever these terms differ from it. These terms then apply only to matters it does not address.

Our Acceptable Use Policy and our Data Processing Agreement form part of these terms. Our Privacy Notice explains how we handle personal data and is not a contract term.

2. Definitions

Customer Content means files, text, translation memories, glossaries and terminology you submit to the platform. Output means the translations and other processed material the platform returns. Account Administrator means a user with authority to manage an organisation's account. Platform means the wxrks web application, API and command line interface.

3. Accounts

You must be at least 18 and able to enter a binding contract. The platform is offered to organisations, not to consumers.

You are responsible for the accuracy of your account details, for keeping credentials confidential, and for activity under your account. Where your account was created by an Account Administrator acting for an organisation, that organisation controls it and may access, suspend or remove your access and access Customer Content associated with it.

Tell us at the address in section 17 if you believe your account has been compromised.

4. The service

The platform ingests content you submit, matches it against your translation memories and glossaries, translates it using the engine you select, applies automated quality checks, routes it through any human review you configure, and returns it.

Translation uses machine translation and large language models. Output is machine-generated and may contain errors. You are responsible for reviewing Output before relying on it and for deciding whether it is fit for your purpose. See section 12.

5. Your content and your responsibilities

You must not submit Customer Content unless you have the right to do so. By submitting it you confirm that you own it or have the necessary rights, that our processing of it will not infringe any right or breach any law, and that where it contains personal data you have a lawful basis for us to process it on your instructions and have given any notices and obtained any consents required.

You are the controller of personal data inside Customer Content and we are your processor, governed by the Data Processing Agreement. You must comply with the Acceptable Use Policy.

6. Availability and changes to the service

Except where a signed agreement provides otherwise, the platform is provided without a service level commitment. Uptime commitments and service credits, where they apply, are in the Order Form.

We may change, add to or withdraw features.

7. Fees

Where you use the platform under a paid plan, fees and payment terms are those in your Order Form or the plan selected at sign-up. Payments are processed by our payment provider; we do not store payment card details. Unless the Order Form provides otherwise, fees exclude taxes and you are responsible for taxes other than those on our income.

We may suspend access for non-payment. Non-payment does not affect our obligation to delete Customer Content under section 10.

8. Intellectual property

Our material. We and our licensors own the platform, the software and our trade marks. These terms grant you a limited, non-exclusive, non-transferable, revocable right to use the platform for your own business purposes while your account is in good standing. No other rights are granted.

Your material. You retain all rights in Customer Content. We claim no ownership of it.

Output. As between you and us, you own the Output, and you may use it without restriction by us.

Translation memories and glossaries. Translation memories, glossaries and terminology built from your Customer Content are yours. We hold them for your account, do not make them available to other customers, and return or delete them under section 10.

Model training. We do not use Customer Content, Output or your translation memories to train artificial intelligence models, ours or anyone else's, and our agreements with model providers prohibit it.

Aggregated data. We may generate and use aggregated, de-identified statistics about platform usage, provided they do not identify you, your organisation or any individual and do not contain or reveal Customer Content.

Feedback. If you send us suggestions about the service we may use them without obligation to you.

9. Third-party services

The platform connects to third-party systems. If you enable an integration you authorise us to exchange data with that system as needed to operate it. Your use of a third-party service is governed by that provider's terms and is not our responsibility.

10. Termination and deletion

You may close your account at any time. Where you are under an Order Form, termination is governed by that Order Form.

We may suspend or terminate access if you materially breach these terms or the Acceptable Use Policy, if required by law, or if your account is used in a way that threatens the security or integrity of the platform.

On termination you may export Customer Content. We delete all Customer Content within 60 days of the termination effective date, or within 30 days of a verified deletion request at any time, whichever comes first, unconditionally and with no gate on outstanding payables. Backup copies age out within a further 7 days. Deletion follows NIST SP 800-88 Rev 1 and a certificate of destruction is issued on completion.

Sections 8, 12, 13, 14 and 15 survive termination.

11. Confidentiality

Each party will protect the other's confidential information with at least reasonable care, use it only to perform under these terms, and disclose it only to personnel and advisers bound by confidentiality obligations. We treat Customer Content as your confidential information.

12. Disclaimers

The platform is provided "as is" and "as available".

Machine translation and AI output. Output is produced in part by machine translation and large language models. It may be inaccurate, incomplete or unsuitable for your purpose, and it is not legal, medical, financial or professional advice. You are responsible for reviewing Output before use. We do not warrant that Output will be accurate, error-free or fit for any particular purpose.

To the fullest extent permitted by law we exclude all warranties, conditions and terms implied by statute or common law, including merchantability, fitness for a particular purpose and non-infringement. Nothing excludes liability that cannot lawfully be excluded.

13. Limitation of liability

13.1 Nothing in these terms excludes or limits either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

13.2 Subject to 13.1 and 13.4, neither party is liable for loss of profit, revenue, business, anticipated savings, goodwill or data, or for any indirect or consequential loss, however arising and whether or not foreseeable.

13.3 Subject to 13.1 and 13.4, each party's total aggregate liability arising out of or in connection with these terms is limited to the total fees paid or payable by you in the twelve months preceding the event giving rise to the claim. Where you use the platform without charge, that limit is USD 100.

13.4 The limits in 13.2 and 13.3 do not apply to your obligation to pay fees, to either party's breach of section 11, to your breach of section 5 or of the Acceptable Use Policy, or to the indemnities in section 14.

13.5 Where a Master Services Agreement or Order Form specifies different limits of liability, those limits apply instead of this section.

14. Indemnities

14.1 Your indemnity. You will defend us against any third-party claim arising from Customer Content, from your use of the platform in breach of these terms or the Acceptable Use Policy, or from your infringement of a third party's rights, and will pay damages finally awarded or agreed in settlement of such a claim.

14.2 Our indemnity. We will defend you against any third-party claim that the platform, used in accordance with these terms, infringes that third party's intellectual property rights, and will pay damages finally awarded or agreed in settlement of such a claim.

14.3 Conditions. The indemnified party must notify the other promptly of the claim, give the indemnifying party control of the defence and settlement, and provide reasonable cooperation. No settlement imposing an obligation on the indemnified party may be made without its consent.

14.4 Our options. If the platform is or may become the subject of a claim under 14.2, we may at our option procure the right for you to continue using it, modify it so it is no longer infringing, or terminate the affected part and refund any prepaid fees for the unused period.

14.5 Exclusions. Our indemnity in 14.2 does not apply where the claim arises from Customer Content, from modifications not made by us, from combination with anything not supplied by us where the claim would not have arisen without that combination, or from use in breach of these terms.

15. Governing law and disputes

15.1 These terms and any dispute arising out of or in connection with them are governed by the laws of the State of California, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 The parties will first attempt in good faith to resolve any dispute by negotiation between representatives with authority to settle. A dispute not resolved within 30 days may be referred to binding arbitration seated in San Francisco, California, conducted in English under the rules of a recognised arbitral institution agreed between the parties.

15.3 Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information, without first following 15.2.

15.4 Where a Master Services Agreement or Order Form specifies a different governing law or dispute resolution procedure, that provision applies instead of this section.

15.5 The platform is offered to organisations rather than consumers, and nothing in these terms is intended to affect a right that a consumer may have under mandatory local law.

16. General

We may update these terms. The version and date at the top identify the current text. Where a change materially affects your rights or obligations we will give notice before it takes effect, by email to Account Administrators or in the platform. Continuing to use the platform after that date means you accept the change; if you do not, you may close your account and section 10 applies.

You may not use the platform in breach of applicable export control or sanctions laws, and you confirm you are not located in, or acting for anyone in, a comprehensively sanctioned territory and are not on a restricted party list.

These terms, with the Acceptable Use Policy, the Data Processing Agreement and any Order Form, are the entire agreement about the platform. If any provision is held invalid the rest continues. A failure to enforce is not a waiver. You may not assign without our written consent; we may assign to an affiliate or in connection with a merger or sale of assets. Nothing creates a partnership, agency or employment relationship, and there are no third-party beneficiaries.

17. Contact

Bureau Translations Inc., trading as wxrks 3515 Mt. Diablo Blvd, Lafayette, CA 94549, United States

Legal notices: support@wxrks.com

Copyright and DMCA notices: Rodrigo Demetrio, designated agent for Bureau Translations Inc., registered with the United States Copyright Office, registration number DMCA-1062358.

Security: trust.wxrks.com · Privacy: see the Privacy Notice